Easy Scribe Terms of Service

Last Updated: April 14, 2025

1. Introduction

Welcome to Easy Scribe ("Service", "we", "us", or "our"). Easy Scribe is a software-as-a-service platform that helps users upload screen recordings of workflows and generate documentation with embedded screenshots.

By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access the Service.

2. Definitions

  • "Account" means a unique account created for you to access our Service.

  • "Content" refers to any screen recordings, workflows, documentation, screenshots, or other materials uploaded, generated, or stored through our Service.

  • "User", "You", or "Your" refers to the individual or entity that has registered with us to use the Service.

3. Account Registration and Security

To use our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Maintain and promptly update your account information

  • Keep your password secure and confidential

  • Promptly notify us of any security breaches or unauthorized use of your account

  • Be responsible for all activities that occur under your account

We reserve the right to disable any user account if we believe you have violated these Terms.

4. Subscription and Payments

4.1 Subscription Plans

We offer various subscription plans. You can find details about the features included in each plan on our website.

4.2 Payment

Payment terms are based on the subscription plan you select. All payments are non-refundable except as otherwise provided in these Terms or required by applicable law.

4.3 Changes to Pricing

We reserve the right to change our prices. If we change pricing for your subscription plan, we will notify you at least 30 days before the change takes effect.

5. User Content

5.1 Your Content

You retain all rights to your Content. By uploading Content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your Content solely for the purpose of providing the Service to you.

5.2 Content Restrictions

You agree not to upload Content that:

  • Violates any intellectual property rights

  • Contains software viruses or harmful code

  • Is illegal, harmful, fraudulent, defamatory, or otherwise objectionable

  • Violates the privacy or rights of third parties

5.3 Content Storage and Security

We use Supabase for authentication and storage with row-level security. Only the principal service has permission to write new files to user folders (e.g., screenshots and video files).

6. AI-Generated Content

6.1 AI Services

Our Service uses artificial intelligence services from OpenAI and Anthropic to process your screen recordings and generate documentation.

6.2 Ownership of Generated Content

You own the documentation and other materials generated by our Service based on your uploaded screen recordings. However, you acknowledge that the AI models may have been trained on various sources and may occasionally produce content similar to existing works.

6.3 Accuracy and Review

While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and editing all generated content before use.

7. Service Availability and Support

7.1 Service Availability

We strive to provide uninterrupted service but do not guarantee 100% uptime. Periodic maintenance and updates may temporarily affect availability.

7.2 Support

Support is provided as specified in your subscription plan. We may offer different levels of support based on your subscription tier.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Easy Scribe and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or business purposes in accordance with these Terms.

9. Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to defend, indemnify, and hold harmless Easy Scribe and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

11. Term and Termination

11.1 Term

These Terms shall remain in full force and effect while you use the Service.

11.2 Termination by You

You may terminate your account at any time by following the instructions on our website or contacting our support team.

11.3 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

11.4 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the changes take effect. What constitutes a material change will be determined at our sole discretion.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at hello@easyscribe.guide.